If you experience any difficulties with drains and sewers, both at home and on public property, it’s important to know who to call and how to rectify any problems.
Generally speaking, homeowners and tenants are generally responsible for their property's drains, right up to the property boundary.
The responsibility of waste and sewage companies, if you find a fault with a public or private sewer you should contact your water company directly.
Reporting a blocked drain
If you’ve incurred damage due to a public drain, or one that’s owned by another private resident, such as a neighbour, contact your local council for advice.