Potterton boiler installation: Everything you need to know

British brand Potterton has been active in the domestic heating industry since 1850 and has throughout the years sought to establish themselves as a trusted and reliable British brand. Built on strong, British values, this brand aims to manufacture products to deliver quality central heating to households across the UK.

If you’re looking for a highly-efficient, cost-effective way of heating your home, a Potterton boiler could be a suitable option. Here at HomeServe, we could provide you with a Potterton boiler at a competitive price and offer you a friendly and dependable service.


On this page we offer a comprehensive look at Potterton boilers, find out more about: 


Why choose Potterton?

Potterton has been manufacturing domestic heating products for over 150 years and they pride themselves on having the necessary knowledge and skills to understand their customers and provide them with boilers that could meet their needs. A Potterton boiler can supposedly be found in over 7 million homes, and the brand constantly seeks to maintain a reputation for being trustworthy and effective.

Potterton aims to manufacture their boilers using the latest heating technologies and it is their goal to ensure that every product meets energy-efficiency standards; they place particular emphasis on producing products that are environmentally-friendly and easy to use. The brand also prioritises the quality of each and every product that they produce, no boiler will leave their factory unless it has a 100% pass rate from their rigorous testing.

Potterton is part of Baxi Heating and BDR Therma Group, which are both organisations with commendable reputations within the domestic heating industry. The brand has also accomplished a number of achievements, including having their Gold Combi boiler named a Which? Best Buy and having their boiler systems in use at 10 and 11 Downing Street; the official residence of most British Prime Ministers.


Get a free online quote  


Potterton Boiler Types

Potterton manufactures a range of boiler types with the aim of providing effective heating solutions to a wide range of households. Each boiler type has their own unique features and benefits, and it is our aim to help you choose the right boiler for your home. Potterton boiler types include:


  • Combi Boilers – Potterton’s combi boilers are designed to provide your home with both heating and hot-water all through one compact system. These boilers tend to be particularly beneficial to households with limited space as no additional tanks or cylinders are required. Potterton combi boilers are generally ideal for most smaller homes with lower hot water demands. Combi boiler models include Assure, Promax and Potterton Gold boilers.
  • Regular Boilers – The regular boilers manufactured by Potterton are designed to deliver effective heating and hot-water to households with the use of an additional hot-water cylinder and cold-water tank for storage. If you currently have a traditional style of central heating within your home and aren’t looking to change this, a Potterton regular boiler could be a suitable choice for you. These boilers tend do be suitable for most medium-sized homes that have a lower demand for hot-water. Models include Assure and Promax SL boilers.
  • System boilers – Potterton system boilers are designed to deliver quality heating and hot-water to homes with the use of an additional sealed hot-water cylinder. There’s no need for an additional cold-water tank with these boilers as their major central heating components are already built-in. Potterton system boilers could be a suitable choice for you if you have a larger home with a higher demand for hot-water. Models include Assure and Ultra boilers.


There are a number of boilers available from the Potterton brand, so it can be a tough task to choose a boiler for your home. Here at HomeServe, we aim to make the decision as easy and stress-free for you as possible, so to help you out we’ve created a list of what in our experience, are the top 4 boilers from Potterton:


1. Potterton Gold Combi HE 28

  • Designed to be fully modulating
  • Energy Saving Trust Endorsed
  • Mechanical clock for added energy efficiency
  • 780mm x 450mm x 345mm (height x width x depth)
  • A typically ideal option for most smaller homes with one bathroom and a lower demand for hot-water


2. Promax Combi Boiler 28

  • Robust hydraulic connections – designed for quality and reliability
  • Designed to be fully modulating and highly efficient
  • N0x Class 5 - best class for energy efficiency
  • 780mm x 450mm x 345mm (height x width x depth)
  • Typically a suitable choice for smaller homes with one bathroom and a lower demand for hot-water


3. Titanium Combi Boiler 33

  • Intelligent control system for automatic heat output adjustment
  • SEDBUK A rating – could deliver highly efficient central heating
  • Compact design
  • 750mm x 450mm x 345mm (height x width x depth)
  • Typically suitable for most smaller homes that have one bathroom and a lower demand for hot-water


4. Titanium Combi Boiler 40

  • Energy Saving Trust Endorsed
  • 24-hour mechanical clock
  • Filling loop fitted to potentially save time during installation
  • 750mm x 450mm x 345mm (height x width x depth)
  • A typically suitable option for most smaller homes with one bathroom and a lower demand for hot-water


Get a free online quote  


Cost of Installing a Potterton Boiler

“How much will a new Potterton boiler cost to install?” This is likely to be the first question on your mind if you’re considering getting a Potterton boiler installed into your home. Costs can vary and tend to be reliant on factors such as the type of boiler you choose, its size and any additional parts and labour costs that are incurred during the installation process.

Although getting a new boiler installed can be expensive, you should bear in mind that it is the quality of your home heating that you are paying for and your levels of comfort are likely to be influenced by your decision. Furthermore, you should ensure that your installation is carried out by a Gas Safe engineer who could complete the task thoroughly and professionally. Here at HomeServe, all of our engineers are Gas Safe registered, so rest assured that we have the necessary skills and expertise to provide you with a first-class installation.

We could provide you with a realistic estimate of how much your Potterton boiler installation could cost. Taking into consideration factors such as your budget, home size and central heating requirements we aim to provide you with a recommendation for a boiler that could suit your home and needs. Book an appointment with one of our surveyors today!


Potterton Boiler Range

Potterton manufactures a number of boiler ranges, all with different key features and functions. We aim to help you select a boiler that could suit you and your family’s needs both effectively and efficiently, so don’t hesitate to contact us if you’re in need of some advice. Here’s a list of some of the brand’s popular ranges:


  • Promax – This range includes all boiler types and each boiler is available in a variety of sizes to meet the needs of a diverse range of households. With a N0x class rating of 5 (the highest rating available - meaning low nitrogen emissions), these boilers are highly efficient and minimise the amount of emissions released during its operation. This range was created with energy-efficiency and cost-effectiveness in mind.
  • Assure – Covering combi, regular and system boiler types, Potterton’s Assure range is made up of compact systems that could particularly benefit households with limited space. These boilers are designed to be easily fitted into cupboard spacing and feature an optional outdoor weather sensor to potentially enhance the system control**.
  • Ultra – This range consists of regular and system boilers and is manufactured by Potterton with ease of use and installation in mind. These boilers are designed to enable front access, which could make installations and annual services easier for your installer. These boilers are available in a range of different sizes to meet the needs of a variety of different households.
  • Titanium – This range includes both combi and regular boilers and is designed to provide homes with highly efficient and powerful central heating. These boilers have features such as multiple flue lengths, which aim to promote flexible installations to enable your system to be situated at a location that suits you.
  • Titanium – This range consists of both combi and system boilers and is often regarded as Potterton’s most popular set of boilers. This fully modulating system has the power to control the flow to meet your demands and its 2 in 1 heat exchanger eliminates the need for extra components. These boilers are endorsed by the Energy savings Trust and aim to provide homeowners with an energy-efficient means of heating their home; aiming to reduce energy wastage and consequently lower energy bills ***!


Get a free online quote  


Which Potterton boiler do I need in my home?

Considering the numerous boiler systems available from the Potterton brand, choosing a boiler for your home could be a difficult task. Here at HomeServe, it is our aim to help you find a boiler that could meet both you and your family’s needs.

When choosing your new Potterton boiler, we advise that you consider factors such as your budget, your central heating demands, and the space available in your home. You should also think about the kW output that your home is likely to require. kW output refers to a boiler’s ability to cope with your heating and hot-water demands and tends to relate to the number of bathrooms and radiators you have in your home.

HomeServe could provide you with a personalised quote for your new Potterton boiler installation, which includes a boiler and kW output recommendation and an estimate of how much the overall installation could cost. Call us today to arrange an appointment with one of our trained surveyors. You could also try our quote tool online today, it’s completely free of charge!

Here’s some extra information to help you with your decision. This estimated guide of kW outputs should give you some added insight into the type of Potterton boiler you could need for your home:

  • 24-27kW: 1-2 bedroom, 10 radiators, 1 bathroom
  • 28-34kW: 3-4 bedroom, 15 radiators, 1-2 bathroom
  • 35-42kW 4+ bedroom, 20 radiators, 2+ bathroom

(This information has been supplied By Help-Link UK limited and has been produced for information purposes only and should not be used or relied upon as a substitute for professional advice by a suitably qualified engineer.)


Potterton warranty

A boiler warranty is designed to provide you with an added sense of security that should a fault occur with a component within your boiler, its manufacturer could be liable to conduct a replacement or repair of the part. Potterton boilers come with manufacturer-backed warranties that could provide you with cover for parts that are faulty from the date of manufacture or parts integral to the boiler. Terms and conditions apply with all warranties and may be subject to change at any time, so you should thoroughly check through them or contact us if you’d like to learn more about Potterton boiler warranties.†.


Potterton Service and Repairs

If your boiler is within its warranty period, you could be required to maintain its condition by having an annual service. During this, your Gas Safe engineer will inspect your boiler to ensure that it is working in a safe and efficient manner without any existing or potential faults. A boiler service could be beneficial to your household as it could help extend your boiler system’s working life†.

It can be both distressing and inconveniencing when your boiler suddenly stops working. If your boiler is still in warranty, you can contact Potterton directly in the event of a boiler breakdown or fault. Alternatively, contact us and we could help to get your boiler back up and running.


Get a free online quote  


*5% online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands. £50 additional discount available on all like-for-like system swaps excluding Ideal Logic HE24 and HE30 boilers & Ideal Logic HO12 & HO15 boilers and an additional £100 discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. HomeServe include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer’s request. Quote also includes a Honeywell CM727 programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if an smart thermostat already exists within the property. This offer cannot be used in conjunction with any other offers. HomeServe have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at www.homeserveboilers.com and as long as the customer meets all the above criteria.

**May only be available with selected models


Subject to an annual service at the customer's expense. 10-year warranty option only available on Worcester Bosch and Ideal gas boilers.

Get your free online boiler quote in just 30 seconds

Answer a few brief questions about the size of your home and energy use and find out how much a brand new boiler could cost in less than 30 seconds. 

Get an online quote